Our Print Guarantee:
Everything we sell is fully custom and backed by our print guarantee. If an item is not printed correctly as shown in the proof, we will reprint the items for you with the correct imprint free of charge.
Tech Items: If there are any issues on any units, our tech team will troubleshoot to fix the problem. If there are units that do not work properly, we will replace those units free of charge (within 30 days of purchase).
Food Gifts: All food gift sales are final as we cannot reuse or resell these items.
Drop Shipping: Drop shipping charges are for fulfillment and delivery charges that go directly to the respective carrier and cannot be refunded.
Christmas Shipping: Please note that due to COVID and the overwhelming amount of shipments being processed through USPS, UPS and FedEx this year, many delivery companies are delayed in their shipments. We have shipped all items ordered before the cut off to arrive before Christmas with standard shipping times however delivery companies are no longer guaranteeing delivery times this year due to the current circumstances. We do apologize if your items are received late this year and are doing everything we can to ensure timely arrival for your items.